Terms and Conditions

These Terms and Conditions govern the services Appropriate Websites provides to you as a client: designing, building and launching your website, and hosting, maintaining and supporting it afterwards.

They are separate from our Terms of Use, which govern your use of this marketing website. Where a signed proposal or quote conflicts with these terms, the signed document takes precedence.

We design and build a website based on the brief you submit, walk you through it with you, make the changes you ask for within the agreed scope, and launch it on your domain.

What is included in your build — the number of pages, the features, and any content or imagery we produce — is set out in the written quote we provide before you commit. Work outside that scope is quoted separately.

After you submit a brief, we design your website and arrange a walkthrough call to review it with you. You may request changes during the review period set out in your quote.

You are under no obligation and owe us nothing until you accept our written quote. Once you accept, the build proceeds on the terms in that quote.

There are two charges:

• A one-off build fee, set out in your written quote, payable as specified in that quote.
• A monthly hosting, maintenance and support fee, charged from the date your website goes live.

All amounts are in Australian dollars. Whether amounts are inclusive or exclusive of GST is stated on your quote and invoices.

On receipt of the build fee in full, ownership of your website passes to you. That includes the page designs as delivered, the written content, the images and assets we produce specifically for you, and your site's configuration and data.

It does not include the underlying platform, frameworks, reusable components and tooling we use to build and operate websites for all our clients, or any third-party software, fonts, stock imagery or services licensed to us. Those remain owned by us or by their respective licensors, and you receive a licence to keep using them as part of your website for as long as you hold the necessary rights.

You may move, modify, or transfer your website at any time once the build fee is paid.

Your domain is registered in your name and remains under your control at all times, whether you brought it with you or we registered it on your behalf. We configure DNS to point at the hosting we provide; we do not take ownership of your domain.

You are responsible for the accuracy of the information you give us, and you confirm that you own or are licensed to use any logos, images, text or other material you supply.

You agree not to use your website for unlawful purposes. We may suspend a website that is being used unlawfully or that puts our infrastructure or other clients at risk.

While your monthly subscription is active we provide hosting, SSL, security patching, backups, uptime monitoring, access to the Blockmind editor for your website, and support.

Editing your website's content is your responsibility, using the editor we provide. Work you ask us to carry out — structural changes, new features, or content production — is quoted separately.

We aim for continuous availability but do not guarantee uninterrupted service. Planned maintenance is scheduled to minimise disruption wherever practical.

You may cancel the monthly service at any time, subject to the notice period stated on your quote. There is no exit fee and no minimum term beyond that notice period.

On cancellation you keep your website. We will export your site's files, content and assets and provide them to you, and assist your new host or developer with a reasonable handover. Hosting, maintenance, backups and support end when the subscription ends, and you are responsible for hosting the website from that point.

Your website may rely on third-party services such as hosting infrastructure, fonts, or embedded tools. Those services are governed by their own terms, and we are not responsible for their availability, changes, or discontinuation.

Nothing in these terms excludes any rights you have under the Australian Consumer Law that cannot lawfully be excluded.

Subject to that, our total liability arising out of or in connection with these terms is limited to the fees you have paid us in the twelve months before the event giving rise to the claim, and we are not liable for indirect or consequential loss, including lost profits or lost business.

We may update these terms from time to time. Where a change materially affects an active client, we will give reasonable notice before it takes effect. The version in force is the one published on this page.

These terms are governed by the laws of Australia, and you and we submit to the non-exclusive jurisdiction of its courts.

Questions about these terms? Get in touch and we'll answer them before you commit to anything.